Why Is My Deposit Pending?

A pending Crickso deposit means your payment has not yet been fully processed or credited to your gaming balance. This can happen while a payment provider completes its checks or a cryptocurrency transfer receives the required blockchain confirmations. A delay does not automatically mean the payment has failed.

How Long Do Deposits Take?

Crickso lists an expected processing window of 2–15 minutes for both UPI and cryptocurrency payments. Some deposits may arrive sooner, while others take longer because of external processing delays.

Common Reasons for a Pending Deposit

• Payment gateway delays: The provider may still be processing the transaction.
• Banking system delays: Your bank may take additional time to complete or confirm the payment.
• Blockchain confirmations: Cryptocurrency deposits require network confirmations before crediting.
• Network congestion: Heavy blockchain traffic can slow cryptocurrency transfers.

What Should You Check?

Review the payment status in your banking app or crypto wallet. Check whether it shows successful, pending, or failed, and confirm the amount and destination details.

For cryptocurrency, verify that you used the correct coin, deposit address, and supported network. Avoid making a duplicate payment while the original transaction remains unresolved.

When Should You Contact Support?

If your funds were deducted but remain uncredited after 15 minutes, contact Crickso 24/7 support with:

1. Your Crickso username.
2. The deposit amount.
3. The transaction date and time.
4. Your UPI transaction reference (UTR) or cryptocurrency transaction hash (TXID).
5. A screenshot of the payment confirmation.